Privacy Policy

At A2Z Therapy, we prioritize your privacy and are committed to protecting your personal information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect the following types of information to provide high-quality services:

Personal Information: Name, address, phone number, email, and date of birth.

Health Information: Medical history, diagnoses, treatment plans, and progress notes as required for therapy services.·

Payment Information: Billing details, insurance information, and payment history.

Technology Information: IP addresses and website usage data if you interact with us online.

2. How We Use Your Information

We use your information to:

Provide ABA therapy services tailored to your needs.• Coordinate with healthcare providers and insurers.• Comply with legal and regulatory obligations.• Communicate updates, appointment reminders, or changes to services.

3. HIPAA Compliance

We are a covered entity under HIPAA and adhere to its regulations to ensure the confidentiality and security of your protected health information (PHI).

Your Rights Under HIPAA:

Right to Access: You can request copies of your PHI.
Right to Amend: You may request corrections to your PHI if you believe it’s inaccurate.
Right to Restrict Use: You can request limits on how your information is used or disclosed.
Right to Confidential Communications: You can specify how and where we contact you.
Right to File a Complaint: If you believe your rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services.

How We Protect Your PHI:We use encryption, secure servers, and other safeguards to protect your information from unauthorized access, use, or disclosure.

4. Disclosure of Information

We will only share your information in the following circumstances:

With Your Consent: For purposes of care coordination or additional services.

For Treatment: Sharing information with healthcare providers as needed.
For Payment: Disclosing necessary information to insurers or billing entities.
As Required by Law: Complying with subpoenas, investigations, or other legal requirements.

5. Retention and Disposal of Information

We retain your records for the period required by law. Once no longer needed, we securely dispose of your information through shredding, de-identification, or other compliant methods.curiosity, and a love for learning.

6. Your Responsibilities

To help us maintain privacy and security, please:• Notify us immediately of unauthorized access or use of your personal information.• Update your contact information to ensure effective communication.

7. Updates to This Policy

We may update this policy as needed to reflect changes in regulations or business practices. Updates will be posted on our website or communicated directly to you.

8. Contact Us

If you have any questions, concerns, or would like to exercise your rights under this policy, please contact us:

Phone: 910-803-3633

Text Message Privacy Policy

Aspire to Zenithal (A2Z) Therapy Terms and Conditions / Privacy Policy for Text/SMS Messaging

Aspire to Zenithal (A2Z) Therapy respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form email, intake paperwork, or over the phone through the intake process.
Data Usage: We use your data solely for sending updates, appointment reminders, account notifications, and customer care/support. You will receive account alerts and promotional messages related to our services. You will not receive promotional offers via SMS
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Message frequency varies, but you may receive up to 4 messages per month. Contact Aspire to Zenithal (A2Z) Therapy at (910) 803-3633 or support@a2ztherapies.com for HELP or to STOP receiving messages
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Aspire to Zenithal (A2Z) Therapy will not sell, rent, or share the collected mobile numbers.